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Put in, "Los Aneles Architects and Building Designers" -- get almost 8,000 architects. Flip through several pages - numerous duplicates on every single page, Architects who are not even located anywhere in CA, etc. This is the most horrible search engine and tagging...
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1.5
#1065070
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I made an online purchase from Houzz.com of an 8x10 area rug. It was to be delivered by June 9th. On June 16th I attempted to contact the company to inquire about the status of the delivery but was unable to get a hold of anyone. I called many more times hoping to...
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1.5
#1065065
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Got a shower door As they promesses to deliver in 3 days but Door broke while in transit with FedEx. I end up Receiving the door about 10 days later on a damage box With missing parts and not not fitting in the bathroom. Houzz response regarding my grace period return...
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1.0
Product
#1057026
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Houzz - Never received parts

Houzz
#1047915
1.0
I ordered a dining set over one month ago from Houzz for over $400. The merchandise was missing parts. After numerous phone calls and emails, I still have no resolution. I will never order from Houzz again, the product was terrible and the customer service even worse. Stick with Amazon.
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Houzz Shipping Service Review

Houzz
#1030933
1.9
Placed an order. The day before it was supposed to arrive, a week after I placed the order, I received an email telling me the order was cancelled and that the item was out of stock.
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Short Review for March 07, 2017, Pc_exchange_policy

Houzz
#1017935
1.0
The return policy is ridiculous. I want shop Houzz again
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Houzz Shipping Service Review

Houzz
#991809
1.4
I ordered curtains for my home and delivery was to be between Jan. 7-12, 2017. I called customer service on Jan. 13th two seperate times and both customer service reps said they would check to see why and would get back to me. It's the 16th now and I am still waiting on teturn call. Will NEVER orfer from this company again!!
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I promptly received the product I ordered on Houzz. The seller was very helpful when I submitted a ticket to return the product. It was a large ticket item of over $1000.00. The seller received my product back with no issues and promptly credited the purchase. But they...
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1.3
#1048076
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Houzz - Extremely bad customer service, and packing !
Houzz - Extremely bad customer service, and packing !
Houzz - Extremely bad customer service, and packing !
I purchased a 3 piece dinette set for this company, the dinosaur arrived in the time that was stated but when I arrived via FedEx it was it extremely damaged the boxes or torn apart in numerous places, and the packing was for to say the least ! I called FedEx right way...
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1.9
I liked
  • Unsatisfied
I didn't like
  • Extremely rude customer service and very poor packing
  • Poor customer service
  • Lousy company
#1046243
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We used Houzz as a tool to finding vet a remodeling contractor. The contractor we selected has received Best of Houzz Service awards for 4 consecutive years. However, Creaive Spaces Remodeling does not even know what customer service means. We are in week 17 of an 8...
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Anonymous
Andrew

I agree and found this post searching for Houzz deleting negative reviews. Better than a class action where the lawyers get paid I whould hope for a VIce News ( of the like) r...

LynnL2017
LynnL2017

I think someone should start a class action suit against them. They removed a negative review of a contractor. I suspect they allow their contractors with paid subscriptions t...

2.0
#1038863
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I placed an order for a double vanity on the day it was supposed to arrive I received an email that they canceled my order. I called to see why they took it upon themsleves to cancel my order. They told me to just replace the order. I was frusterated but agreed. The...
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1.0
#1037266
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I would do that. I had ordered a bath vanity from HOUZZ and had a promised delivery date (within a 3-day span). On the day of the last day of the promised delivery, I woke up at 3 a.m. and checked my email. At 1 a.m., a rep from HOUZZ sent me a a "chipper" email saying...
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1.3
#1033439
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Houzz - Vanity from china
Houzz - Vanity from china
Houzz - Vanity from china
warranty is a joke--finish is cracking around the trim at the base, there telling me its a humidity problem (its in a bathroom) they want to send me a repair kit to DIY repair---or find a handyman to do the repair---were is this person that will do there repair and...
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1.8
Product
#1030654
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I order a dining room set and 2 side boards through Houzz. The dining room set arrived first, and of the 6 pieces (a table, 4 chairs, and a bench), three were damaged and needed to be replaced. I called the number on the instruction manual (the manufacturer) and they...
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1.7
#1030381
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