Houzz
Reviews and Complaints
Product return and exchange
Problems with my kitchen extractor
Missing and damaged parts
User's recommendation: Buyer beware
Canceled order
- Apparent lack of concern for customer retention
Preferred solution: Let the company propose a solution
Item not received
Not Resolved they took my money and never delivered any product.
- Misleading adds
- I gave this contractor no stars
- Never received what i order
Preferred solution: Full refund
User's recommendation: Never use this site
To cancel an order.
User's recommendation: Stay away from Houzz
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncomplete order; terrible service
Since contacting “pissed consumer,” a Houzz customer service manager contacted me. After almost two weeks since he emailed me, I saw a positive result.
He succeeded in securing the missing parts and they were delivered to me.
Additionally he credited my charge card about 20% for the inconvenience I experienced. Thank you “pissed consumer!”
- Fast delivery
- Unique product delivered quickly
- Incomplete product delivered missing parts
Preferred solution: Mail missing handle & hardware
User's recommendation: Don’t shop on Houzz!
To cancel an order.
User's recommendation: Do business elsewhere.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel suscription
- No pros
- Delivery
Preferred solution: Full refund
Your company needs serious help.
User's recommendation: Stay away
I need to speak with a person
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeep dissatisfaction
Preferred solution: Let the company propose a solution
No customer service contact AT ALL
- Informative
- Lousy customer service
- Customer service and below listed
- No customer service very bad business practice
Preferred solution: Fix your No Customer Service issue. And fix your text crap so I can go directly to the item referred to!
User's recommendation: Skip Houzz altogether! The pictures never show what the price is for what you want to buy.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed my review deleted
Preferred solution: I really need Houzz to delete a review I left on your site (Bullie Contractors) I could not figure out how to delete the review I left -- SO SORRY !
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAcacia Improvements LLC Fraudulent Contractors
- Acacia improvements llc
- Unsatisfied
- Customer service or resolution methods
- Bad place to get reliable reviews of professionals
Preferred solution: Post review on Acacia Improvements LLC
User's recommendation: Do not use Acacia Improvements LLC
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Thank you for posting this.
I just couldn't patronize a company with an idiot name like "Houzz".
My review above on “pissedconsumers.com” was in regards to Houzz.com not posting my experience with the builders/contractors listed above. This review on “pissedconsumers.com” May now be removed, as my review on Acacia Improvements LLC” has been posted on Houzz.com, and my issue of Houzz not posting is now resolved. (Please note, after submission of documents sent to Houzz-proving my “dealings” with the contractors served as proof, my reasoning for review to be posted”)