Mission Viejo, California
Not resolved

Neighborhood Garage Door Services

Terrible company!!! I called today, Monday at 7 am to made an appointment for the same day.

I asked to please try to do as earliest as they can since I had to go to work. They told me I should have the technician between 8 am – 11 am. I called around 10 am to see how more I have to way but they told me that the appointment was schedule for tomorrow Tuesday! I told the lady they made a mistake that I specifically told the guy I need it today because my garage door was not closing.

The lady apologized and told me that they can do it at 2 pm. I called at 3 pm and I spoke with a different person and he told me my appointment was schedule for Thursday!!

I had to look for other companies and see if they can come today. I am very disappointed with this company!

Reason of review: Poor customer service.

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