(3 of 216 reviews match)
Houzz in Tempe, Arizona - Portable kitchen island
Purchased a kitchen is.land from Houzz. After contacting them about a drawer that didn t fit they wanted pictures. We sent them. After several E-mails back and forth they told us we would be better to notify the company. I bought it from them. They should stand behind what they sell. I ended up fixing it myself after it became obvious they were not going to do anything. I think it is terrible customer service to tell someone to notify the manufacter for further help. I will never buy anything from their company again. They could care less.
Not able to return a defective product where the frame would not fit into the base. Asked for pictures after 2 days when I contacted them within 4 hours of delivery and already packed to return ship. After 3 days more communication with Houzz, and asking them to...Read more
I ordered a light fixture. It was easy to order and came quickly, but once it arrived, the glass had an obvious manufacturing flaw in it. I still wanted the fixture, so I contacted Houzz for a replacement. In the end, it took 2 weeks to talk them into letting me...Read more
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