State: California City: San Diego Clear all filters (2 of 216 reviews match)
The rug was nothing like the picture. The colors are totally wrong. Houzz customer service was horrible and extremely uncooperative when I wanted to return this product. There was a glitch in their system when I placed an order for this product and they send me two of...
Read more
I didn't like
  • Apparent lack of concern for customer retention
Reply to reviews
Morning, It appears that Houzz has false advertised a product and is refusing to sell me an item clearly stated to be for sale on multiple web sites. I have no choice but to request communication with you public relations officer/team and your legal team. Houzz has...
Read more
I didn't like
  • Communications
  • Customer service or resolution methods
Reply to reviews