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I buy one thing from this site and they sign me up for their social media and spam my email ALOT. Even when I unsubscribe and try to block them, I receive mail from another facet of their enterprise. I have no appropriate language for how inappropriate this marketing...
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#1149227
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I hired a contractor who screwed too many things up to even go into here, but the major problem is that they provided the wrong kitchen countertops, blamed it on me, and wanted to charge me to have them done over. I fired him, and am still waiting to see if they will...
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1.0
I didn't like
  • Attitude about posting negative reviews
#1148456
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I received prints as gifts, and was encouraged to exchange them if I wanted. I took a look at the Houzz website and found some pictures I loved! Called the 1-800 number, got transferred, the line was a complete dead end, so I hung up. Called back, got transferred...
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3.2
#1143788
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Short Review on March 07, 2017

Houzz
#1017935
1.0
Details
The return policy is ridiculous. I want shop Houzz again
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Houzz Shipping Service Review

Houzz
#991809
1.4
Details
I ordered curtains for my home and delivery was to be between Jan. 7-12, 2017. I called customer service on Jan. 13th two seperate times and both customer service reps said they would check to see why and would get back to me. It's the 16th now and I am still waiting on teturn call. Will NEVER orfer from this company again!!
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Houzz Shipping Service Review

Houzz
#973459
1.0
Details
I ordered a 24 inch marble vanity that arrived with a broken drainport. The supplier suggested I have it installed with the crack. Finally a new sink arrived but it was 2 inches too wide and 2 inches too long and my two plumbers said it is absolutely unworkable. Now no one will do anything. Do not buy from this company!!!!
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Lamp Review

Houzz
#973064
1.8
Details
Bought a floor lamp through HOUZZ. I didn't like it and knew I would have to pay shipping back. That was over $20. Then my re-imbursement was $31 LESS than I paid for the lamp. Through this situation HOUZZ WAS IMPOSSIBLE TO REACH. I did manage to get a hold of the seller. That was a challenge. HOUZZ is a shadowy company. I would advise everyone NOT to buy through them.
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I have ordered from wayfair in the past, even back when it was CNS furniture and I way prefer houzz. I like their website better. Most importantly I recieved all of my large items in under 2 weeks with the standard free shipping. NEVER happened with wayfair their...
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#1141171
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Houzz sent the wrong item. I contacted them through their web site filled out a long form included a photo and received a robo email saying they would review and get back to me in 3 days. 3 days seemed extreme in this day of next day delivery, but I assumed that was in...
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1.2
I liked
  • Range of products
I didn't like
  • Return policy
  • Did not follow through on commitment
  • No human beings to be found
#1138114
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I ordered an item and cancelled it immediately as it was shipping to the wrong address. Upon cancelling I had another item shipped to the correct address. They told me my cc on file had expired and asked me to update. I did that and received my corrected item. 4 weeks...
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1.0
#1131940
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I am so sick of companies outsourcing to places where there is a language barrier. I called on an order where I purchased 4 lights. I inquired on one with down rods, and the gal called me back about a bath vanity light that is attached to the wall and said there are no...
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#1131142
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I ordered a beverage cooler from their site which showed they had 2 available. 4 days later I heard nothing from them so I called customer service and they had no clue. They were going to expedite the order. The next day I get an email saying they cancelled my order...
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2.0
I liked
  • Shopping on the web
  • That i found what i was looking for on their site
I didn't like
  • Poor customer service
#1129591
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Wow they cant even get ahold of the company there getting my product from noone knows what is really hoing on ive been waiting ovet 2 wks for my package just to be told it has disappeared into thin air and the company there getting it from cant send me another one...
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2.7
#1129271
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Ordered 5 outdoor wall light's.One arrived broken and apparently was a returned unit as the inner packing was destroyed and taped up with packing tape. One phone call and two rma requests with photos and no replacement. I can no longer get thru on the phone 5 tries in...
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1.8
I liked
  • Price and selection
I didn't like
  • Broken item and no customer support
#1127341
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