129 views
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
2.3

Houzz has great items for sale. Their shipping was great, but if you have any issues, standby!

I ordered some home dรฉcor and when one of the items was delivered, it was damaged. I immediately got on the web and requested a return/refund. The automated response was 'you'll be hearing from us within 3 business days'. After 8 business days and three subsequent emails, NOTHING!

This was a $49.99 item that I guess I'm just suppose to loose? Be careful ordering anything from this company!! No real human contact at all.

Will never order anything from this company again just on the fact that something may need to be returned. Even though they offer some nice items, I've seen some of the same items on other websites of the same quality.

Reason of review: Poor customer service.

Monetary Loss: $50.

Preferred solution: Full refund.

Houzz Pros: Items offered.

Houzz Cons: Poor customer service.

Location: 285 Hamilton Ave, Palo Alto, CA 94301, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Houzz Reviews

  1. 317 reviews
  2. 120 reviews
  3. 68 reviews
  4. 44 reviews
  5. 37 reviews
Houzz reviews