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I placed an order for a double vanity on the day it was supposed to arrive I received an email that they canceled my order. I called to see why they took it upon themsleves to cancel my order.

They told me to just replace the order. I was frusterated but agreed. The price went up 200 dollars on my order. I explained the original price was 200 dollars cheaper and was told the manufacturer increased the price.

They have some nerve cancelling my order and lieing about it. They canceled my order because the price went up. They told me to pay full price and then they would reach out to the vendor and see if they can get me a lower price.

What a scam I am disgusted with them I will never order anything from houzz again. Amazon and Wayfare are much better!!!

Reason of review: Order processing issue.

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Guest

The same thing happened to me except they just plain didn't ship my order. After about 10 phone calls to them, I heard every lie they could think of. DO NOT BUY FROM HOUZZ

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