- Nice pictures
- Apparent lack of concern for customer retention
Houzz Hot Topic
Update by user Jun 01
The company contacted me after writing this review and after several calls and e-mails, they were able to locate my item with the original vendor and honored their original pricing. They also issued me a gift card towards the purchase in which case I essentially just...
Houzz in Boca Raton, Florida - Did not honor their return policy.
Houzz comes across as untrustworthy to me...
- Terrible attitude of cust serv rep stephanie
- Poor customer service
- Did not follow through on commitment
- Returns process
- No communication at all
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