Product: Houzz Website Clear all filters (11 of 11 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Ceva Logistics - Non-delivery of promised items

1.0
Details
On september 23 Houzz notified me to make appt with Ceva to deliver (2) chairs, made the appt the following week never showed up, called local number and reschedule the following week no show, call back today and they said they didn't know but to reschedule or send items back, I choose to send items back ! I took (2) full days off waiting for the company to deliver. I wasted more money than the items cost, why wait around for another (2) days?????
View full review
Review
#1670854 Review #1670854 is a subjective opinion of poster.
Product
Houzz Website
Reason of review
Problem with delivery
Loss
$4200
Preferred solution
Full refund
Tags
  • Tried To Contact Houzz But They Ha

Houzz - False prices on website

1.0
Details
Houzz - False prices on website
Houzz - False prices on website
Houzz - False prices on website
Houzz was advertising many bathroom vanity sets for $319. However when you went to order, your order wasn't accepted. NO support as to what was going on. Finally after a LONG time spoke to a Houzz support person who told me that the items were never that price. Most were $1800+ Really? Then why do I have these saved photos from your website? BAD
View full review
Review
#1596343 Review #1596343 is a subjective opinion of poster.
Product
Houzz Website
Pros
  • Design part of website with photos helpful
Cons
  • Advertise false prices
  • Misleading ad
Reason of review
Pricing issue
Preferred solution
Houzz should not be allowed to sell at false advertised $
Tags
  • Houzz Advertising
2.4
Details
I purchased a propane heating stove from these outlaws and had the gas company install it. It would not lightafter numerous tries. The gas company said I should grow it away because it wasn’t worth repairing. I contacted Houzz and made every attempt to acquire the...
View full review
Review
#1324419 Review #1324419 is a subjective opinion of poster.
Product
Houzz Website
1.0
Details
If I could give less I would. They sell items however, when you receive them and find what has been labeled as the same exact color you receive it and they do not match you are on the hook to return the items at your cost. We purchased bathroom items both marked with...
View full review
Review
#1279278 Review #1279278 is a subjective opinion of poster.
Product
Houzz Website
Cons
  • Customer service
  • Item descriptions inaccurate
Reason of review
Not as described/ advertised
Loss
$165
Preferred solution
Let the company propose a solution
When you order from Houzz they don't have a clue if the items(s) actually even exist, they are a 3rd party and you never deal with the actual vender(seller). I have had an issue with them where I ordered an item and paid for it and even received an email that it had...
View full review
Review
#1245488 Review #1245488 is a subjective opinion of poster.
Product
Houzz Website
Reason of review
Problem with delivery
Loss
$76
Preferred solution
Deliver product or service ordered

Houzz - No appropriate language

I buy one thing from this site and they sign me up for their social media and spam my email ALOT. Even when I unsubscribe and try to block them, I receive mail from another facet of their enterprise. I have no appropriate language for how inappropriate this marketing is. ... and now I'm not allowed to post a review without entering atleast 100 words so here are some definitions from Wikipedia: https://en.wikipedia.org/wiki/Spam Spamming, unsolicited or undesired electronic messages https://en.wikipedia.org/wiki/Privacy-invasive_software Privacy-invasive software is a category of computer software that ignores users’ privacy and that is distributed with a specific intent, often of a commercial nature. Three typical examples of privacy-invasive software are adware, spyware and content hijacking programs.
View full review
Review
#1149227 Review #1149227 is a subjective opinion of poster.
Product
Houzz Website
Reason of review
Damaged or defective
1.4
Details
Houzz gives instructions stating to go to YOUR ORDERS but that drop down or selection never appears on the screen. Making it difficult is most likely the method they use for discouraging returns. Then they want at least 100 words if you write to them about your...
View full review
Review
#1025205 Review #1025205 is a subjective opinion of poster.
Product
Houzz Website
Cons
  • Return service is the worst
Reason of review
Return, Exchange or Cancellation Policy
Loss
$100
Preferred solution
Full refund
1.0
Details
they then emailed me repeatedly about other *** that I would like instead and when I tried to unsubscribe to stop their email filth, the website to cancel their email *** was a sick joke, impossible to deal with, and in the end didn't work. However I will call them at 650-326-3000 in the morning and I can guarantee that they will regret spamming my email and messing with me with their bait and switch ***..........BE SMART...DON'T EVER DO BUSINESS WITH HOUZZ...
View full review
Review
#946085 Review #946085 is a subjective opinion of poster.
Product
Houzz Website
Cons
  • I gave this contractor no stars
Reason of review
Order processing issue

Houzz in Manchester, New Hampshire - Annoying Website

1.0
Details
This is the most annoying website on the internet. You can not resume browsing where you left off the last time you were there. They display pictures in random sequence, so you end up seeing the same pictures over and over and over and over and over......you get the idea. They told me to save the images I like. I don’t know how they figure this is going to prevent seeing the same images over and over. They need to hire some programmers who know how to develop web sites that are user friendly instead of user hostile. And speaking of user hostile, they wouldn’t allow me to submit this review unless it contained at least one hundred words.
View full review
Review
#938372 Review #938372 is a subjective opinion of poster.
Product
Houzz Website
Cons
  • Website
Reason of review
Bad quality

Contact Houzz Customer Service

Mailing Address:
285, Hamilton Ave
Palo Alto, CA 94301-2537
USA
Phone:
(800) 368-4268
All Houzz Contacts

Houzz Reviews

  1. 109 reviews
  2. 49 reviews
  3. 14 reviews
  4. 2 reviews
  5. 3 reviews
Houzz reviews
Empire Construction Services should not be given credibility on your website. Hadley Davis sales manager for Empire Construction is dishonest in his dealings with me. He refuses to refund 5,000.00 for a feasibility study that should have provided some written...
View full review
Review
#698358 Review #698358 is a subjective opinion of poster.
Product
Houzz Website
Reason of review
Poor customer service