Houzz won't post negative reviews
We regret having chosen Horan Building Co and A Tesa Architecture to build our custom home in Newport, RI. We are entitled to share our opinion.
There were many bad experiences with both "pros". Tried to post 1 star reviews for both (you can't post a no star review) and Horan Building Co review with 1 star was up for about 2 weeks and had 4 likes. As of yesterday, it is gone from the site. A Tesa Architecture review was submitted and the acknowledgement indicated the post was "pending review".
That one never saw light of day.
Houzz is allowing its Members to delete or decline all negative posts and keep only positive ones. In my opinion, it sort of defeats the purpose of customer reviews if every pro only has "glowing" 5 star reviews.
Houzz Pros: Good place for idea inspiration and shopping.
Houzz Cons: Bad place to get reliable reviews of professionals.
Location: West Palm Beach, Florida
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