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Houzz - Damaged item

Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Houzz - Damaged item
Stool legs came scratched. Also I am unable to place four screws where the seat and base attach- the 4th screws doesn’t align on both stools.
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Review
#1708289 Review #1708289 is a subjective opinion of poster.
Pros
  • Items offered
Reason of review
Damaged or defective
Preferred solution
Price reduction
1.0
Details

Update by user 10 hours ago

No Nothing

Original review posted by user 1 day ago

I LOST $30,000. I hired BLUE + ALDER who was referred to me from Houzz. The Houzz representative was so great and followed up with me every week, recommended this Husband and Wife team, Kevin Claes and Heather Claes. Stay away from them, they have a lawsuit...
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Review
#1711184 Review #1711184 is a subjective opinion of poster.
Service
Houzz Review Listing
Pros
  • Great price and beautiful product
Cons
  • Customer service or resolution methods
Reason of review
They Connected me with an Actual Fraud!
Loss
$30000
Preferred solution
I want them to hold Blue + Alder accountable and take this company off their website.
Tags
  • Houzz Review

Houzz - I would recommend that everyone avoids this company

1.0
Details
I purchased a chair that I would be embarrassed to have in my home. The seat was lopsided, the velvet-like fabric was bunched up in certain spots, and the stitching was looked cheap like it would tear very easily with any use at all. I have not gotten a response from the company inquiring about why I chose to return the chair. There has been zero acknowledge that the chair was received by the warehouse (Fedex tracking) the morning of November 5th. There has also been no correspondence regarding whether my refund is even being processed.
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Review
#1708555 Review #1708555 is a subjective opinion of poster.
Cons
  • Bad place to get reliable reviews of professionals
Reason of review
Bad quality
Loss
$185
Preferred solution
Full refund

Houzz in Guaynabo, Guaynabo - Trying to make a order

I was ordering 2 belts with free shipping but i was told I could not pick my colors I needed 1in black and 1in brown I was told this over the phone
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Review
#1698102 Review #1698102 is a subjective opinion of poster.
Reason of review
Order processing issue

Houzz - I just got my order and it's completely destroyed

Houzz - I just got my order and it's completely destroyed
Houzz - I just got my order and it's completely destroyed
Houzz - I just got my order and it's completely destroyed
Houzz - I just got my order and it's completely destroyed
Houzz - I just got my order and it's completely destroyed
Houzz - I just got my order and it's completely destroyed
Houzz - I just got my order and it's completely destroyed
We’re you able to see the pictures?
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Review
#1696723 Review #1696723 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Let the company propose a solution

Houzz - WORST COMPANY FOR ADVERTISING !!! DO NOT SIGN UP

1.0
Details
SCAMMM!! Do not sign up with Houzz! Worst company ever! HomeAdvisor is even way better than them, even tho they *** too! The guy that signed me up with Houzz told me that I would be getting 7-14 leads per month! First month I got one lead, second month, 2 leads, and after two more months I have not gotten any leads from them. Totally a scam! Poor customer service! Tried to cancel and delete my account several times but they do not let me! Worst of the worst! They were getting my money month after month. Worst managers, worst customer service that does not even answer!!!
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Review
#1695519 Review #1695519 is a subjective opinion of poster.
Service
Houzz Pro Internet Marketing Service
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund
1.6
Details
Houzz - Damaged goods
Houzz - Damaged goods
Houzz - Damaged goods
Houzz - Damaged goods
Houzz - Damaged goods
Houzz - Damaged goods
I have been messaging Rancho through Houzz and I’ve been messaging Houzz through email. We received a damaged vanity top I ask for a discount which we have come to an agreement on that but I am still waiting on the delivery of a new top. It is holding up our contractor...
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Review
#1695181 Review #1695181 is a subjective opinion of poster.
Service
Houzz Customer Care
Pros
  • Nice pictures
Cons
  • Apparent lack of concern for customer retention
Reason of review
Damaged or defective
Loss
$80
Preferred solution
Need new top as promised

URGENT! Houzz is NOT A SECURE WEBSITE

1.0
Details
I forgot my password and all it took to get back in to my account was to know my email address and Houzz graciously allows you right back in without resetting password link...Nothing, it was that easy. Scary, they want to sell so bad they make it very simple to regain access back to account with all of your personal details.
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Review
#1694389 Review #1694389 is a subjective opinion of poster.

Houzz - Try to purchase 2 belts 1 in black and 1in Brown free shipping

How can I order 1 in black and 1 in brown with the free shipping
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1 comment
Anonymous
#1769099

Stupid remark.

Review
#1691535 Review #1691535 is a subjective opinion of poster.
Service
Houzz Internet Marketing Service
Reason of review
Order processing issue

Houzz - Scammed out of money

1.0
Details
I had this company come to my home signed a contract worked one day didnt return for four days then I paid him biggest mistake his work is terrible never finished and skipped out on me Dead Wtf
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Review
#1687355 Review #1687355 is a subjective opinion of poster.
Pros
  • Go liar
Cons
  • Very very bad work completed
  • Bad place to get reliable reviews of professionals
  • Advertise false prices
Reason of review
Terrible work
Loss
$11000
Preferred solution
Full refund
Tags
  • deceptive
  • dishonest
  • Ripoff

Contact Houzz Customer Service

Mailing Address:
285, Hamilton Ave
Palo Alto, CA 94301-2537
USA
Phone:
(800) 368-4268
All Houzz Contacts

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Houzz - Coronado Stone

4.6
Details
I needed some questions answered on which mortar to use when installing the Classic Series products. The Coronado Stone rep was very knowledgeable and sent me the full instructions for the Classic Series installation. Very fast service. Very helpful!!
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Review
#1685889 Review #1685889 is a subjective opinion of poster.
Pros
  • Range of products available
  • Informative
Reason of review
Good customer service