Houzz - Wanted to order a tunnel bedding
After reading your posts on Houzz, I'm glad to read these horrible Company dealings. This is a Court Appointed Lawyer to help everyone who purchased any Housing Goods. This Company is just as awful as Brandsmart! Walmart should buy you out Houzz! Walmart buys everyone. Houzz is up there to be bought out!
Do not buy from houzz, they shipped me terribly damaged chairs. I've been trying to return them with no luck. They are giving me the run around, and now I have to go through the hassle of filling out forms with my bank for a charge back it will take months to get a...Read more
If I could give less I would. They sell items however, when you receive them and find what has been labeled as the same exact color you receive it and they do not match you are on the hook to return the items at your cost. We purchased bathroom items both marked with...Read more
Sharing our ongoing horrific customer experience with HOUZZ.com in hopes that you all can avoid what we've been through. We ordered AND PAID IN FULL for a $5,000 stove on February 23,2018 with an expected delivery date April 25-May 11th. We then proceeded to schedule...Read more
We ordered AND PAID IN FULL for our stove on February 23,2018 with an expected delivery date April 25-May 11th. We then proceeded to schedule our entire kitchen remodel around that date with wiggle room in the event it showed up a few weeks late. On May 11th, still no...Read more
I didn't like
- Phone response time and level of experience
- Lousy company
I ordered 6 thor appliances $8,500.00 shipped on three 40x48 pallets ea weighing 400 lbs. arriving on a 8 wheeler truck. Hozz said after receiving my money that I was suppose to get a fork lift and remove the three pallets myself and put them in my storage unit. I’m a...Read more
Purchased bathroom vanity and sink. As soon as my contractor opened up the shipping container he knew it would not work due to my plumbing location. Closed box wrapped In original packaging & received return authorization. Shipping cost $130 due to weight-(so much for...Read more
I purchased a medicine cabinet on May 17th and have been trying to return it since then. They keep sending me between themselves and the manufacturer and each one says that it has been approved for me to return it since it was too big. I am still waiting as of June 9th...Read more
- Product but it was unsuitable
I didn't like
- Return service is the worst
- Inability to return product
Houzz - Never again
I received the product (2 lamp shades) and was not satisfied with quality of the product. I immediately reboxed and returned. They took 20% of our money (a little over $117, AND almost $9.00 shipping. They took almost $35 and I have nothing. I will never shop with them again. BE CAREFUL shopping with them.
Been over 2 months trying to get a tv stand issue fixed...not yet. They seem not to care, first just wanted replacement parts, lately asking for refund, return box nothing from them. Had to go buy a fast stand as needed it now. Wish I knew what to do, at 81 time is...Read more
I didn't like
- Return policy
- Customer service lack of
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