filters
State:
Show
City:
Show
Product:
Show
We regret having chosen Horan Building Co and A Tesa Architecture to build our custom home in Newport, RI. We are entitled to share our opinion. There were many bad experiences with both "pros". Tried to post 1 star reviews for both (you can't post a no star review)...
Read more
Company wrote 0 private or public responses to the review from Dec 11.
4.0
I liked
  • Good place for idea inspiration and shopping
I didn't like
  • Bad place to get reliable reviews of professionals
#1420692
Reply to reviews
Bought a large wool rug from Houzz that started to shed when I vacuumed it. Figured it was common for a new rug. It gets little use in a room we very rarely use but when some sat in a chair, large fuzz balls would roll up. Continued to vacuum weekly assuming it would...
Read more
Company wrote 0 private or public responses to the review from Dec 10.
1.0
Product
I liked
  • Variety of products displayed
I didn't like
  • Apparent lack of concern for customer retention
  • Product quality
#1420253
Reply to reviews
HOUZZ REVIEW I AM FORCED HERE TO GIVE ONE STAR - THEY DESERVE NONE. YOU CANNOT POST A REVIEW WITHOUT ADDING A STAR - A RIDICULOUS POLICY. AND AN OPTION TO GIVE THEM A MINUS TEN STAR OPTION IS NOT GIVEN. MY BADLY PACKAGED ITEM ARRIVED WITH GLASS BROKEN AND THEN I GOT...
Read more
Company wrote 0 private or public responses to the review from Dec 07.
1.5
I didn't like
  • Terrible attitude of cust serv rep stephanie
#1417793
Reply to reviews
Long story short houzz is is a scam and will take advantage of anyone or any company if you give them the chance. This review is for service. If you are a company I highly suggest and recommend not to use Houzz services. It has been over 8 months since I've paid $2,600...
Read more
Company wrote 0 private or public responses to the review from Nov 19.
1.0
#1404108
Reply to reviews
Truly the WORST company I have ever purchased from. I mailed back an item using the address label HOUZZ emailed to me and had still not received my refund nearly two months later. And emailexchange ensued and they asked me to provide the FedEx Tracking number which I...
Read more
Company wrote 0 private or public responses to the review from Nov 13.
1.3
I liked
  • Products
I didn't like
  • Did not follow through on commitment
  • Returns process
  • Poor customer service
#1399880
Reply to reviews
Tried to purchase (twice) the Austin Air HealthMate Plus Air Purifier HM450, sold by Clean Air Solutions LLC, for the advertised amount of $594.99. Each time I clicked purchase, the confirmation email said I purchased the Austin Air Healthmate Room Air Purifier...
Read more
Company wrote 0 private or public responses to the review from Nov 01.
#1392287
Reply to reviews
Houzz - False advertising- bait and switch
I have been waiting for a response on my request. Then someone from houzz just called & instead of following up- Mark was calling to see if I received my order??? After everything that has gone wrong- you really need to get it together! So, as stated, this bedroom set...
Read more
Company wrote 0 private or public responses to the review from Oct 27.
1.2
#1389635
Reply to reviews
Show

Houzz - Slow and slower delivery !

Placed order on the magnificent houzz website for a round table. Being an accustomed Amazon user, we should maybe have been more suspicious at such a large inventory. Only after ordering, we realized it would be delivered in 5 weeks (oct 9th). It is Oct 15th and we just have been informed that the table will be shipped to UPS imminently who then will determine on the delivery date. We are still hopeful we will get our table for Christmas! Dead
Company wrote 0 private or public responses to the review from Oct 15.
2.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Turnaround Time
Value for money
Website
#1382390
Reply to reviews
These bloodsuckin people reached out to my company last year, promising the world to us. Telling us basically without them wed fail they promised us crazy numbers and customers. Made us sign a 250 dollar a month contract..one whole year not a sjngle person has even...
Read more
Company wrote 0 public responses to the review from Oct 13.
1.0
#1380587
Reply to reviews
Show

Houzz - 100% satisfied

I recently placed an order through Houzz for 4 dining chairs and a dining bench. My experience with this company was great. I received my order exactly when they said it would be delivered. The furniture was exactly what i ordered. I am completely satisfied with Houzz and i will definitely recommend this company to people.
Company wrote 0 public responses to the review from Oct 11.
#1379538
Reply to reviews