filters
state:
Show
city:
Show
product:
Show
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Do not buy from houzz, they shipped me terribly damaged chairs. I've been trying to return them with no luck. They are giving me the run around, and now I have to go through the hassle of filling out forms with my bank for a charge back it will take months to get a...
Read more
#1282398
Reply to reviews
I purchased a bath room vanity from Houzz, the internet seller for $799.00 + FREE SHIPPING. The bathroom vanity did not fit the plumbing configuration in my home so I requested a return authorization. Return authorization was received from the seller BATH GEMS - the...
Read more
#1302435
Reply to reviews
Buyer Beware- HOUZZ.COM Horror Story
Sharing our ongoing horrific customer experience with HOUZZ.com in hopes that you all can avoid what we've been through. We ordered AND PAID IN FULL for a $5,000 stove on February 23,2018 with an expected delivery date April 25-May 11th. We then proceeded to schedule...
Read more
Anonymous
Anonymous

Your complaint is far too long to read in its entirety. I would never even consider buying anything from a place with such a stupid, trendy, modern misspelled name like HOUZZ....

#1278216
Reply to reviews
I ordered a game table with four chairs and paid extra for white glove shipping service which includes delivery to room of choice, unpacking and assembly. Once the item was ordered it has been frustrating to follow up with Houzz on tracking the delivery status... then...
Read more
1.8
I didn't like
  • False promisses
  • Poor customer service
  • Misleading adds
#1306629
Reply to reviews
I hate when they say "Happy Houzzing" on their emails...so *** me off! It should be HORRIBLE HOUZZING! They NEVER take responsibility for the products they sell on-line. They are OVERPRICED order takers who DO NOT follow up on CUSTOMER CLAIMS! All they do is forward it...
Read more
1.0
I liked
  • Unsatisfied
I didn't like
  • Customer service
  • Difficulty with return
  • Extremely rude customer service and very poor packing
#1291010
Reply to reviews
Houzz - Worst Customer Service Experience of a Lifetime- 12 weeks turned into 6 months
We ordered AND PAID IN FULL for our stove on February 23,2018 with an expected delivery date April 25-May 11th. We then proceeded to schedule our entire kitchen remodel around that date with wiggle room in the event it showed up a few weeks late. On May 11th, still no...
Read more
DefensiveBasenjiDog
DefensiveBasenjiDog

Update: Stove delivery was a total debacle. Had to eventually go pick it up ourselves and have a local professional appliance delivery/installer get it into the house.After TW...

1.0
I didn't like
  • Phone response time and level of experience
  • Communications
  • Lousy customer service
#1278077
Reply to reviews
Ours is a tragic story moved to a new house — let customer service know item was shipped to the wrong address ( our old house ) as we all know millions of things to change and update when moving and yes we missed this — but once we called — we were basically told we...
Read more
#1295546
Reply to reviews
Tried returning a table to Houzz I recently purchased because the operation instructions stated in bold letters that this item "contains chemicals known to cause cancer and birth defects or other reproductive harm" When I emailed the company regarding the return policy...
Read more
1.0
#1287543
Reply to reviews
Long story short, I bought a Sinkology brand bathroom sink from Houzz.com in Febuary 2018. I sprayed a mixture of 1 part white vinegar and 4 parts water to clean the sink. The finish was almost instantly ruined, looked dull and foggy. Contacted Sinkology who started...
Read more
2.0
I didn't like
  • No communication at all
#1319508
Reply to reviews
I JUST FINISHED MY REVIEW--IT WAS ELIMINATED WHEN I TRIED TO SUBMIT IT. 1.ORDERED TWO BEAUTIFUL LACQUER PIECES BY LUSTRO 2.BEDROOM DRESSER WAS GOOD, CHEST OF DRAWERS MORE THAN DAMAGED. 3.PAID PREMIUM DELIVERY(INSPECTED BEFORE DELIVERY 4. TOOK 2 MONTHS TO GET DRESSER.A...
Read more
Anonymous
djd562

I find it odd that all reviews on Houzz are 5 star, with a very few being 4 1/2. I guess if they reject anything less than a stellar review, that would make sense.

3.0
I liked
  • Unsatisfied
  • Lat
#1254296
Reply to reviews