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Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Houzz - Buyer bewear!!!
Do not buy from houzz, they shipped me terribly damaged chairs. I've been trying to return them with no luck. They are giving me the run around, and now I have to go through the hassle of filling out forms with my bank for a charge back it will take months to get a...
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#1282398
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I am a first-time customer of Houzz and in the process of renovating my bathroom so I planned to source a number of items from houzz.com. On September 10, 2018, I placed my first order. Shortly after I placed my order I received a confirmation, along with an estimated...
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1.0
I didn't like
  • Apparent lack of concern for customer retention
  • Customer service
#1371585
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Buyer Beware- HOUZZ.COM Horror Story
Sharing our ongoing horrific customer experience with HOUZZ.com in hopes that you all can avoid what we've been through. We ordered AND PAID IN FULL for a $5,000 stove on February 23,2018 with an expected delivery date April 25-May 11th. We then proceeded to schedule...
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Anonymous
Anonymous

Your complaint is far too long to read in its entirety. I would never even consider buying anything from a place with such a stupid, trendy, modern misspelled name like HOUZZ....

#1278216
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I attended a trade show and meet the owner and as he explained if I signed up I could cancel at any time what a lier. I got back to my business at home and I consulted with my programmer on this HOUZZ and he told me would not make a great fit at this time. So i emailed...
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I didn't like
  • If you do not like there program to bad pay anyway
#1352728
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I ordered a game table with four chairs and paid extra for white glove shipping service which includes delivery to room of choice, unpacking and assembly. Once the item was ordered it has been frustrating to follow up with Houzz on tracking the delivery status... then...
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1.8
I didn't like
  • Poor customer service
  • False promisses
  • Misleading adds
#1306629
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I purchased a bath room vanity from Houzz, the internet seller for $799.00 + FREE SHIPPING. The bathroom vanity did not fit the plumbing configuration in my home so I requested a return authorization. Return authorization was received from the seller BATH GEMS - the...
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#1302435
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purchased a $400+ medicine cabinet from houzz.com . unfortunately, we had to wait over a month to install it. when we tried to wire it we saw it was for UK only electric. i never noticed this when i bought it online and i was never notified of this. they will not take...
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1.5
Product
I didn't like
  • Them selling me a useless product
#1352574
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So many things about this seller is shady. $1057 sofa that was never received. Almost 2 months later, no sofa, no refund. For starters, the tracking number provided was invalid. Was told the item had been delivered, it certainly wasn't delivered to me. Was also told...
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#1374551
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I spoke with (Ashley Grijalva)Houzz several times before they talked me into signing up with their Marketing Program. $250 month / term is a year. I spoke to them and discussed with them that I also use Home Advisor and I do extremely well with Home Advisor. They told...
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Anonymous
Anonymous

That complaint is far too long to read in its entirety. I would never deal with a company using a misspelled moniker like "Houzz" as it's obviously relatively new and already ...

#1334796
Reply to reviews
This company is terrible and the worst I've ever had to deal with. Save yourself a LOT of aggravation and do not purchase anything from them. Still waiting for a piece of furniture ordered 2 months ago and customer service (in India) who have no idea about anything at...
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1.5
I didn't like
  • Phone response time and level of experience
  • Customer service
  • No communication at all
#1341728
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