Houzz - They don't have the staff to handle sales

I had a question before I ordered a piece of furniture, e.g.the return policy.

They state you can call 8 am to 5 pm to have questions answered. I was on hold for 1 hour minutes, when I decided to leave the optional voicemail because I was sick and tired of waiting and their music on hold was terrible. The voicemail went into perpetual loop where no one answered. They clearly do not have adequate staff to handle questions.

I'm not really happy they wasted my time.

I have to write 100+ words for this post? I feel I adequtely explained my problem in 83 words.

I'm already pissed off and you have made the experience of blowing steam worse!You're idiots.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Waste of time
Review category
Home Construction and Repair
review #856903

Author wants to be contacted by the company. Learn more

Had an experience with Houzz? Submit review ›
Helpful? 3 Yes 3 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Houzz. However, many companies do monitor reviews on our site.

You were reading a complaint about Houzz.
Filing a new complaint about